The Optima WIRS is an electronic ON-LINE hotel reservations office on the web. The Optima Web Interactive Reservations System introduces direct Internet access to the hotel’s Information System and database, with no need for external interfaces, for optimal usage of real time data obtained directly from the core of the information system. The system includes: - Direct individual bookings - Company individual bookings based on Company’s agreement - Amendments and cancellations -[...]

OPTIMA PMS is one of the leading Hotel Management Systems in the work sold for extremely affordable prices. It is recommended for any type of hotel and for hotel groups. Silverbyte Systems expertise has been gained over many years of experience in the hospitality industry, and is a leading supplier of advanced, superior technology to the hotel business. With over 300 installations in Israel, Europe and Africa and a fully operational ASP to the hospitality industry, the company has the resources[...]

Oscar is a CRM Guest Service Centre program for hotels and other service orientated organizations. OSCAR centralizes all guests’ requests and complaints and guarantees full follow up on every request. If anything goes wrong during the stay, OSCAR helps you stay on top of the incident until it is resolved to the guest's satisfaction. The guest receives one telephone number to call for any problem - minor or major. The operator of the SERVICE CENTER records the message into Oscar, classified[...]

The best cruise management software I have ever seen - The Chief Perser of the Dream Princess. View and download brochure Silverbyte Systems reached 100% penetration of the cruise ship market in Israel. The Optima Cruise is a software package dealing with all the needs of a cruise ships starting with receiving manifests from the reservations office, managing passengers' cabins, charging and crediting passengers’ folios, managing the ship’s outlets and restaurants, tracking passenger[...]

The Optima Cruise is a software package dealing with all the needs of a cruise ships starting with receiving manifests from the reservations office on shore, managing passengers' cabins, charging and crediting passengers' folios, managing the ship's outlets and restaurants, tracking passenger embarkment, managing the shore excursions sales and managing a full back office accounting, stocks and purchasing system. The package consists on two major parts - Front Office and Back office, each divided[...]